Filled with illustrative examples, this book contains techniques for starting meetings on the right foot and ending them positively and decisively. It also offers practical methods for handling emotions when they arise in a group and offers a diagnostic approach for identifying and solving problems [...]

A proven approach for helping leaders and teams work together to achieve better decisions, greater commitment, and stronger resultsMore than ever, effective leadership requires us to work as a team, but many leaders struggle to get the results they need. When stakes are high, you can't get great res[...]